PRIVACY POLICY
Comprehensive Privacy Policy
Effective Date: March 9th, 2025
Last Updated: March 9th, 2025
Be The Palm LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information to fulfill orders and communicate with you. We comply with U.S. federal privacy laws and state-specific regulations where applicable.
1. Data Collection
We collect only the information necessary to process and fulfill your orders:
- Personal Information: Name, shipping address, email address, phone number, and payment details (processed securely via our payment gateway).
- Order Details: Products purchased, order history, and preferences.
2. Use of Data
Your data is used exclusively for:
- Order Fulfillment: Processing payments, shipping products, and providing order updates.
- Communication: Contacting you via email, phone, or SMS to resolve issues (e.g., delivery delays, returns).
- Promotions: Including a one-time promotional flyer with a unique discount code in your physical order package.
- Promotions are optional, with no obligation to purchase.
- You will not receive marketing emails, texts, or calls unless you explicitly opt in.
3. Data Sharing
We do not sell, rent, or trade your data to third parties for marketing purposes. Data is shared only with:
- Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, FedEx), and IT support (under strict confidentiality agreements).
- Legal Compliance: Disclosures required by law (e.g., court orders).
4. Federal Compliance
- Children’s Online Privacy Protection Act (COPPA): We do not knowingly collect data from children under 13.
- CAN-SPAM Act: All promotional emails (if you opt in) include an unsubscribe link.
- FTC Safeguards Rule: Data is encrypted in transit and stored securely.
5. State-Specific Privacy Laws
We comply with all state laws, including:
California
- CCPA/CPRA: California residents may request access to or deletion of their data or opt out of data “sales” (as defined by California law). Submit requests via contact@bethepalm.com.
Nevada
- SB 220: Opt out of data “sales” by emailing contact@bethepalm.com.
Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA)
Residents may access, correct, or delete their data.
Illinois
- Biometric Information Privacy Act (BIPA): We do not collect biometric data.
Vermont
- Act 171: We will not share your data with third parties for marketing without your consent.
New York
- SHIELD Act: Notify users of data breaches within 72 hours of discovery.
Other States
- Federal privacy standards apply unless stricter state laws exist.
6. Promotional Flyers
- A physical promotional flyer with a unique discount code will be included in your order package.
- To opt out of future flyers, contact us at contact@bethepalm.com.
7. Data Retention
We retain your data only as long as necessary to:
- Fulfill your order.
- Comply with legal obligations (e.g., tax records).
- Resolve disputes (e.g., returns, fraud investigations).
8. Security Measures
- Encryption: All payment transactions use SSL/TLS encryption.
- Access Controls: Only authorized staff can access customer data.
9. Your Rights
You may:
- Access, correct, or delete your data.
- Opt out of promotional flyers.
- Request a copy of your data in a portable format.
Submit requests via:
- Email: contact@bethepalm.com
10. Policy Updates
We will notify you of material changes via email or a website notice 30 days in advance.
11. Contact Us
For privacy-related questions or requests:
- Email: contact@bethepalm.com
Summary Table: State-Specific Rights
State Key Rights
-California Access, delete, opt out of data sales
Nevada Opt out of data sales
Vermont No third-party marketing without consent
Virginia Access, correct, delete data
All Others Federal standards apply
Be The Palm LLC does not use your data for unrelated purposes.
Effective as of March 9th, 2025.