RETURNS AND EXCHANGES
Return & Exchange Policy
Thank you so much for choosing our stickers! We’re thrilled that you’ve decided to add a little flair to your life with our designs. To ensure a smooth and enjoyable experience, we’ve put together the following guidelines regarding returns and exchanges. Please take a moment to review them: Our Policy on Sticker Returns & Exchanges Due to the nature of our products, we are unable to accept returns or exchanges on stickers.
Once your order is placed and shipped, we cannot accept it back unless there is a mistake with your order or a defect in the product itself. We understand that this policy may not be ideal, but please know that it allows us to keep our prices as low as possible and continue offering unique, high-quality designs. What to Do if There’s an Issue with Your Order If you receive a sticker that is damaged, defective, or not what you ordered, we sincerely apologize for the inconvenience.
We’re here to make it right! Please reach out to our customer service team within 7 days of receiving your order, and we'll be happy to assist you in resolving the issue.
To help us process your concern quickly, kindly provide the following details:
Your order number
A photo of the product(s) showing the damage or error
A brief description of the issue
email us at orders@bethepalm.com
Once we have this information, we’ll be able to offer you a replacement, store credit, or another solution that works best for you. Why No Returns or Exchanges? Stickers are a personalized product, and due to hygiene, uniqueness, and the fact that each order is made specifically for our customers, we are unable to accept returns or exchanges for any reason other than product defects or mistakes.
We hope you understand that this policy ensures that we can continue creating and shipping the best possible products for you. We're Here to Help! If you have any questions, concerns, or just need assistance, don’t hesitate to reach out. Our customer service team is here to help and will respond promptly to ensure you’re happy with your purchase. Thank you for your understanding and support. We’re so grateful for your business, and we look forward to delivering more awesome stickers to you in the future!
Warm regards,
Be The Palm LLC