SHIPPING POLICY

Thank you for shopping with us! We want to ensure that your order reaches you as quickly and efficiently as possible. To achieve this, we use trusted carriers—USPS, UPS, and FedEx—based on your location. Below, you'll find important information about our shipping policy to ensure a smooth delivery process.

Shipping Carrier Information

  • USPS (United States Postal Service)

  • UPS (United Parcel Service)

  • FedEx

The carrier used for your order will be determined by your shipping address and location. Once your package has been handed over to the selected carrier, it is in their hands, and we cannot guarantee their delivery times or processes. Each carrier has its own procedures, and while we work hard to ensure timely shipments, we are not responsible for any delays or issues that arise once the package is with the carrier.

Please Double-Check Your Shipping Address

It’s very important that you double-check the shipping address you enter during checkout. We are not responsible for any delivery issues caused by an incorrect address provided by the customer. If the package is returned to us due to an incorrect address, we will notify you, but the responsibility of ensuring a correct and complete address lies with you, the customer.

Lost, Stolen, or Misplaced Packages

Once your package is handed over to the carrier, we are at their mercy regarding delivery. We understand how important it is to receive your order on time, but we cannot control or predict delivery issues caused by the carrier, such as delays, lost, stolen, or misplaced packages. Please note that we cannot be held responsible for any such incidents once the package is in the hands of the carrier.

Refund Policy for Delivery Issues

We regret to inform you that we cannot and will not offer refunds or reimbursements for packages lost, delayed, or delivered to the wrong address by the carrier. This includes situations where the package is delivered to the incorrect address, whether due to an error by the delivery service or a mistake in the address entered during checkout. We strongly encourage you to review your shipping details carefully before completing your order.

Carrier Customer Service Numbers

If you need assistance with tracking, lost, or delayed packages, please feel free to reach out directly to the relevant carrier’s customer service:

  • USPS Customer Service: 1-800-275-8777

  • UPS Customer Service: 1-800-742-5877

  • FedEx Customer Service: 1-800-463-3339

Each carrier has a dedicated team to help you with your concerns, and we encourage you to reach out to them for any issues after your package has been shipped.

We are committed to providing you with excellent service and appreciate your understanding regarding our shipping process. If you have any further questions or need assistance before placing your order, please don’t hesitate to contact our customer support team.

Thank you for choosing us!